Privacy Policy

At ketoangels-mauritius, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit and interact with our website.

By using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us when you use our website, such as when you place an order, sign up for an account, subscribe to our newsletter, or contact us. The types of information we collect include:

Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment details.
Account Information: Username, password, and order history.
Device and Usage Data: Information about your device, browser, IP address, and how you interact with our website (e.g., pages visited, time spent on pages).
Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience and analyze website traffic.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

Processing Orders: To fulfill and manage your orders, including shipping, billing, and customer service.
Improving Customer Experience: To personalize your shopping experience and recommend products based on your preferences.
Marketing Communications: To send you promotional emails, newsletters, or other marketing materials (you can opt-out at any time).
Website Analytics: To monitor and improve the performance of our website and understand how users interact with it.
Legal Compliance: To comply with applicable laws and regulations and protect our rights.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your data with trusted third-party service providers who help us with processing orders, payment transactions, marketing, or website analytics.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required by law, or to protect our rights, safety, and security, or the rights of others.

4. Data Security

We take the security of your personal information seriously. We use industry-standard encryption (SSL) to protect sensitive data, such as payment information, during transmission. However, no method of transmission over the internet is 100% secure, so we cannot guarantee the absolute security of your information.

5. Your Choices and Rights

You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may update or correct your personal information through your account settings or by contacting us directly.
Deletion: You may request that we delete your personal data, subject to any legal obligations we may have.
Opt-Out: You can opt-out of receiving marketing emails by clicking the unsubscribe link at the bottom of our emails.
Cookies: You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and serve personalized content and ads. Cookies are small data files stored on your device. You can control cookie settings through your browser settings.

For more information about our use of cookies, please refer to our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing them with any personal information.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.